Sans [ceuticals] is the trading name for Vincents Preparations Limited (referred to in these terms and conditions as Sans [ceuticals]). The information contained within this document relates to the Sans [ceuticals] online store.
The content of this website is general and is provided for information purposes only. The material on this website is not and should not be regarded as advice, including legal or medical advice. To the fullest extent permitted by law, Sans [ceuticals] does not give any express or implied warranties and makes no representations in relation to this website. In particular, while reasonable care is taken in its preparation, Sans [ceuticals] does not guarantee or warrant the accuracy, reliability, completeness or currency of the information on this website or its usefulness in achieving any purpose. Information on this website should not be used without validating that information from appropriate sources and obtaining professional advice where it is prudent to do so. You should make and rely upon your own assessments and enquires to verify the accuracy of the information provided.
In addition, to the fullest extent permitted by law, Sans [ceuticals] does not warrant that the website itself is free from any computer viruses or other defects or that your access to the website will be continuous or uninterrupted. Sans [ceuticals] accepts no liability arising from your access to this website.
We do not sell, trade, or rent your personal information to others. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. In summary, we are committed to protecting your privacy. We use the information we collect on the site to make browsing at our site as easy as possible and to enhance your overall shopping experience.
Sans [ceuticals] may vary these terms and conditions at any time by publishing a revised version of the terms and conditions on this website. The law applicable to this website is the law of the New Zealand.
The shipping fee will be:
Subject to the provisions of consumer protection legislation that cannot be excluded, Sans [ceuticals] accepts no liability arising from the information on this website, or on websites linked from this website, being incorrect, incomplete or misleading. To the fullest extent permitted by law, Sans [ceuticals] will not be liable for any loss, damage, cost or expense incurred in or arising by reason of any person relying on the information on this website. Where conditions and warranties implied by law cannot be excluded, Sans [ceuticals] limits its liability, where it is entitled to do so, to the resupply of the relevant service and goods, or paying you the cost of that resupply.
Copyright: All content on this website, including text, graphics, logos, photographs, audio and video clips and data compilations is the property of Sans [ceuticals] or its content suppliers and protected by New Zealand and international copyright laws. The compilation of all content on this site is the exclusive property of Sans [ceuticals] and protected by New Zealand and international copyright laws.
Trademarks: Sans [ceuticals] and all related graphics, photographs, logos, and product and service names are trade marks (both registered and unregistered) of Sans [ceuticals] or its affiliates in other countries. These trade marks, logos and other proprietary graphics may not be used in connection with any other product or service without Sans [ceuticals]‘s express prior written consent.
Licence and Site Access: Sans [ceuticals] grants you a limited licence to access and make personal use of this site and not to download (other than page caching or to access wholesale inquiry forms designed for downloading) or modify it, or any portion of it, except with Sans [ceuticals]‘s express prior written consent. This licence does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express prior written consent of Sans [ceuticals]. You may not use any metatags or any other hidden text using Sans [ceuticals]‘s name or trademarks without Sans [ceuticals]‘s express prior written consent. Any unauthorised use will automatically terminate the licence granted above.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to www.Sans [ceuticals].com so long as the link does not portray Sans [ceuticals], its affiliates, or their products or services in a false, misleading, derogatory or otherwise offensive manner. If requested by Sans [ceuticals], you must remove any hyperlink to this website contained on your website or any other digital content. You may not use any Sans [ceuticals] logo or other proprietary graphic or trade mark as part of the link without Sans [ceuticals]‘s express prior written consent.
Third Party Websites: Sans [ceuticals] may include links on this website to websites owned by other parties. Sans [ceuticals] is not in any way responsible for the material contained on these sites, nor is Sans [ceuticals] responsible for the availability of these sites. Sans [ceuticals] does not endorse and is not responsible or liable for any content, including advertising or products offered on these sites, nor is Sans [ceuticals] responsible for any damage, offence or loss caused as the result of visiting these websites.
Sans [ceuticals] recommends that before you visit any website you check that your computer is running up-to-date virus checking software.
If you purchase any products via this website, you must agree to Sans [ceuticals]‘s Terms of Trade.
Security: Sans [ceuticals]‘s credit card transactions are fulfilled by a banking institution authorised under the laws applicable to this website. When collecting credit card information for online purchases, Sans [ceuticals] offers secured server transactions that encrypt your information in transit to prevent others from accessing it. All information is stored on a secure server. Your credit card details are encrypted and then removed from our system once your order has been dispatched.
Although Sans [ceuticals] engages all reasonable efforts to safeguard the security of your information, transmissions made on or through the internet cannot be guaranteed to be entirely secure. Please contact your financial institution immediately if you become aware of unauthorised use of your account.
You will need to register to use certain parts of this website. When registering, you will be required to nominate a username and password. You must keep this username and password safe and must not disclose this information to any third party. If you become aware of unauthorised use of your account, please notify us immediately.
Cookies: If your web browser is set up to accept cookies, a cookie will be stored on your hard drive when you visit Sans [ceuticals]‘s website. Cookies allow Sans [ceuticals] to collect information about your computer, which may include your IP address (a number assigned to your computer when you register with an Internet Service Provider), type of browser, operating system, domain name, and the details of any website which has referred you to this website. Sans [ceuticals] uses cookies to track and collect information about which parts of Sans [ceuticals]‘s site and newsletter (including links to other websites) are being visited by you.
Cookies also allow Sans [ceuticals] to recognise your computer while you are on Sans [ceuticals]‘s site, and to send you to the country of origin and language you selected on your first visit to Sans [ceuticals]‘s site. This information is used to maintain the quality of our service and to provide tracking and statistics regarding the use of our website. If you would rather not have this information stored on your computer, you can configure your browser so it does not accept cookies. However, if you disable cookies you may not be able to access all parts of this website, including the purchase section.
Only items purchased on the Sans [ceuticals] website can be returned to sansceuticals.com for refund or exchange. Items purchased in a department store, specialty retailer or elsewhere must be returned to their original point of purchase.
Should you make an error when ordering online, Sans [ceuticals] will gladly exchange your item for the item you intended to purchase. The returned item must be unopened and in its original saleable condition. You are responsible for the shipping and additional postage charges.
In the unfortunate event that you react to a product, you have the option of exchanging or refunding it. All items must be returned to:
The customer is responsible for the shipping costs incurred when sending the items back to Sans [ceuticals]. In New Zealand, the shipping charge of NZD$9 will be payable if the subsequent refund reduces the original order amount to below the free shipping threshold of NZD$150
Should an item be damaged while it is being shipped to you by us, Sans [ceuticals] will provide you with a full refund or exchange. Return postage will be reimbursed in case of damaged, defective or incorrectly sent items and a reimbursement will be issued in the original form of payment.
In all cases, original proof of purchase must be provided and products must be returned within 14 days of receipt for Sans [ceuticals] to process any refund or exchange. Please email hello@sansceuticals.com in advance of your intentions to return or exchange a product, so that Sans [ceuticals] staff can assist you with a smooth transaction.
Please retain your postal receipt from the provider until you are certain your parcel has been safely received by Sans [ceuticals]. We may need to see this if we fail to receive your package. We will do our best to process returns within 5 business days of receipt and a reimbursement will be issued in the original form of payment.
The terms and conditions below specifically relate to the use of gift cards issued at sansceuticals.com
Gift Cards have 12 month validity after purchase, unless otherwise statement. The card is redeemable for products on sansceuticals.com only. Gift cards cannot be returned, refunded, or exchanged for cash, except where required by law. Any unused balance after the expiry date will not be refunded or credited.
If Sans [ceuticals] is delayed or hindered in or prevented from performing any of its obligations under any Order by reason of any event or circumstance beyond its reasonable control, Sans [ceuticals] will have no liability to you in respect of such non-performance and the time for performing the same will be extended until the event or circumstance has ceased.
Please click here to download this PDF of our terms and conditions.
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