Perpetual: Frequently Asked Questions

Perpetual: Frequently Asked Questions

Perpetual: Frequently Asked Questions


Perpetual
08 - 09 - 25

Perpetual was designed to be different from anything you’ve used before. With innovation comes curiosity. Here, we share answers to guide your new rituals.


HOW DO I GET STARTED?

Each Perpetual Kit includes everything you need: one refillable canister, designed to keep for life, and one initial refill. When it’s empty, simply replace with a new refill to continue your ritual, without the waste.

WHAT IS THE PERPETUAL CANISTER MADE FROM?

Perpetual canisters are made from 100% recycled waste plastic (Post-Consumer Recycled [PCR] Polypropylene). Each canister is designed to be kept and refilled for life, helping eliminate the single-use packaging so common in the beauty industry.

IS PERPETUAL REFILLABLE?

Yes! Perpetual canisters are designed to be cherished for a lifetime of soothing showers. When you’ve finished your first formula, simply refill and continue the ritual.

Our refill packaging is made from discarded sugarcane leaves, once destined for incineration, now given new purpose. After you’ve topped up your canister, the refill pack* can be placed straight into your home compost, completing the cycle.

Note: the small sachet that houses the cleanser biospheres is not yet compostable and will need to be disposed of with your household waste.

HOW IS PERPETUAL DIFFERENT TO OTHER SHAMPOO BARS?

Many eco-friendly options compromise on performance. Perpetual was designed differently; our waterless biospheres and solid concentrates are calibrated for pure performance. Pre, pro + postbiotics, combined with biomimetic peptides and hair re-bonding technologies deliver advanced colour protection and hair repair.

HOW MANY WASHES DOES IT LAST?

Perpetual Hair Cleanser and Conditioner are designed to last around 30-40 washes. How long that is for you will depend on your haircare routine, but we generally recommend washing less often (2–3 times per week) and washing more thoroughly for the best results.

IS THE CANISTER RECYCLABLE?

If a canister is ever no longer needed, it has two end-of-life options: 
+ Recycle locally: As a Number 5 plastic, your canister can go into most curbside recycling programs.
+ Return to Sans: Your canister can be re-ground and incorporated into the next production batch of canisters, so it lives on for someone else to enjoy.

ARE THE PERPETUAL FORMULATIONS DIFFERENT TO THE EXISTING SANS HAIR RANGE?

Our Perpetual Hair Cleanser and Conditioners are completely different formulations to our signature range. The removal of water allows us to deliver unmatchable levels of actives, simply not possible in liquid formulations.

The dry, biosphere of our Perpetual Hair Cleanser targets the scalp microbiome from new angles. Probiotics in powder form retain bioactivity and stability on the shelf, activating when water is added. Our new formula also prolongs wash cycles.

Our Perpetual Conditioners utilise traditional conditioning ingredients for hair smoothness and gloss, but unlike the current haircare range, they also feature new protective and repair technologies. Our concentrates contain a patented re-bonding molecule designed to target and mend broken bonds inside the hair shaft, generating a new level of hair strength and resilience. It also contains a tri-action lipidic blend designed to seal the hair surface shut and extend colour life.

HOW DOES SUBSCRIPTION WORK?

If you subscribe to Perpetual, your first order will include a canister, and then all future deliveries will switch automatically to refills, so that your rituals continue seamlessly without interruption.